Training, Handholding & Technical Support
Flexibility defines us. We are quite firm to believe that Training, Hand holding and Technical Support are integral part for a continued success. Organizations needs are different, that’s where our understanding of your requirements and flexibility to tailor make support packages that suit your needs, budgets helps. We help you to implement solution faster.
Our technology solutions trainings are flexible to suit the needs of customer. This helps customers to gain maximum out of the training programs. Our trainers are good blend of both software skills and domain knowledge. We provide comprehensive training programs both onsite and offshore or through remote sessions.
Handholding support helps customers to continue from what you learned from Training and implement concepts faster.
Technical Support provides the necessary support required for the continued usage of solution/application. Our support package consists of Onsite, Offshore and On demand thus giving flexibility to our customer to choose based on the need/situation.
- Start using the software from day 1 after implementation/training
- Tailor made support packages for Training , Handholding and support
- Handholding support result in faster issue resolution that occur during the initial phase of solution implementation
- Faster usage resulting in achieving ROI faster
- Continued Technical support by Email, Remote Session, Chat, Telephone
- Choice the mode of support Remote, Onsite or One Time
Our knowledge in the domain and experience in products/solutions help to give the much needed additional support to our customer be it in terms of
- Solution consulting
- Implementation Services
- Consulting services to help customers choose the right solution
- Training services to provide that extra edge in the optimum usage of the software.
- Handhold support – to help your team continue usage of software after training and to make sure to derive benefits out of the solution.
- Technical Support – We help you with our attitude of “Ready to support you”. Providing telephonic, email, chat support with Onsite support, if needed